HomeShopping Centre Cleaning

Coronavirus/ Covid- 19 Update

In this global pandemic and period of uncertainty and worry, Ice Cleaning service is on hand to offer a thorough disinfection and decontamination service. We are working closely with local authorities, places of work, schools and offices to ensure a safe and sanitized environment. Click here to learn more about our services.

Efficient Shopping Centre Cleaning Service

Accredited retail cleaning specialists

Customers are at the heart of our shopping centre cleaning service. Over the years, we have worked in partnership with a variety of landlords and property management agents to ensure the retail industry is always at the utmost hygienic and clean standard.

At ICE, we have spent years meticulously trial and testing a variety of methods, technologies and products to ensure that our results are always outstanding. There are no health and safety risks to the public whilst they are within any of the shopping centres we have cleaned.

Our Goal

Our goal here at ICE is to create a solution that suits each and every one of our customer’s needs, no matter how challenging. We can create a plan that offers both a one-off cleaning service or a periodic cleaning service; it is entirely up to you. All of our technicians have been thoroughly trained within the field and always deliver outstanding results.

If you would like to find out more, feel free to get in touch with one of our shopping centre cleaning support teams, who will be more than happy to run you through our process and offer a free non-obligational quote.

Whether you require a one-off service or a periodic long-term contract, we can deliver a solution that is tailored to your every need. Our technicians are available 24 hours a day to ensure we cause minimal to no disruption to your peak business hours. Your customers will highly benefit and feel a lot more comfortable shopping in a beautiful, spotless shopping centre.

Every one of our technicians is thoroughly trained to the highest standards. We are ISO accredited and strictly adhere to all Health & Safety guidelines.

Is the Shopping Centre based in London? Visit our Shopping Centre London page for more information.

Technician cleaning floors of a shopping centre Call Us Today 03335775805 Nationwide 24/7

Why You Need To Have Your Shopping Centre Deep Cleaning

There are a variety of shopping centres out there; this makes it crucial that you give your customers the utmost unique and positive experience. You may not even realise that the cleanliness of your shopping centre is deterring customers from returning. Whilst nobody will remember if your centre is spotless, your customers will most definitely remember if your shopping centre is dirty and visibly unhygienic. 

Retail and food shopping centre see an immense number of foot traffic daily, this results in a variety of dirt, grime and rubbish build-up throughout the centre, its car park and surrounding areas. A thorough sanitisation and cleaning service should be happening at a minimum of once a month. However, that ultimately depends on the size of the shopping centre and the number of customers who visit a day. The four main areas that need the most attention are:


Toilets and washrooms, need to be cleaned thoroughly throughout the day, a minimum of 5 times. With a profound clean happening at the opening of the centre and another deep clean at the end of the day. Shopping centre toilet and washrooms are used several times a day by the same person; therefore, it will become straightforward for one person to touch a contaminated area and spread it through the entire centre. Resulting in the possibility of numerous outbreaks.

Dining Area

Public food areas within shopping centres are breeding grounds for harmful bacteria and viruses. If every service isn’t cleaned with industry products, the toxic substances could still be lingering. This can lead to an increase of cross-contamination and a virus outbreak. Young children are especially vulnerable in this area of the shopping centre. Children are very messy when they eat and will very often drop food onto the dining area tables and then eat straight off of it. The last issue any shopping centre needs is to be known as the centre that doesn’t disinfect their dining areas properly, resulting in children becoming sick.

Car Parks

Car parks can become unsanitary very quickly, accumulating a variety of graffiti on the walls, floors and ceilings, waste and rubbish all over the floor, with a massive build-up in the corners and on occasion drug and alcohol substances.  

These elements can leave your car parks looking uninviting, resulting in your customers becoming worried to leave their cars alone, and un-wanting to walk through with their family, friends and children.

Ticket Machines

Ticket machines are another element that your customers have to interact with at least once within their shopping experience. These commonly used areas are known to deteriorate at an extremely rapid pace if left without cleaning for a long duration of time. We would recommend a deep manual clean at least once a month at a minimum, though this highly depends on the amount of use these areas are getting daily. We have cleaning operatives that can inspect these areas for a duration of time while in service, to give you the best idea on how much cleaning certain areas and objects need to stay hygienically clean for its customers.

We are here, waiting for your call, whether you require a complete car park revamp or just need a couple of spots cleaned we are on hand to assist, call us today on 03335775805 and speak to one of our trained technicians.

Emergency Service

While it doesn’t happen often, we are readily available 24 hours a day for emergency call out’s for incidents that may occur within your shopping centre such as, trauma or crime scenes. The service provided for an incident involving trauma is slightly different, as there will be a vast number of biological hazards that need to be addressed, the result, however, will still require the process that comes with a shopping centre cleaning service. Please visit our trauma cleaning page for advice if this situation applies to you.

What qualifications do your technicians hold?

All of our technicians have undergone extensive training in a range of areas and hold professional accreditations such as BICSc, IPAF, IOSH, PASMA and Safe Contractor.

How often should the shopping centre hire a professional cleaning company?

We recommend that you hire a deep cleaning company at least once a month. Upon completion, we provide a 28-day warranty.

Why does a shopping centre require professional cleaning?

Shopping centres are busy public places. There is a high chance that multiple people will touch the same surfaces, meaning if one ill person touches the surface, every single person that touches it is at risk of also contracted the illness. Professional cleaning services can eradicate the germs and bacteria living on these surfaces, ensuring a safer shopping experience for customers.

Are your technicians qualified to work at heights?

All of our technicians are fully qualified to work at heights and hold professional accreditations such as IPAF and PASMA.

Can you clean hard to reach areas?

Our technicians will be able to reach all areas thanks to our equipment and facilities. Each member of staff has undergone training to be able to work at heights.

Can you clean public toilets?

Yes, our products and equipment can be used in public restrooms, as well as the rest of the shopping centre.

Will the shopping centre need to be vacated during the cleaning process?

We may ask you to vacate or close off the area of the shopping centre that we are working on so that we can finish the job safely and quickly.

Are any of the chemicals used harmful?

None of the chemicals we use contain harmful toxins, however, the area will need time to dry before letting customers walk over it/touch it.

Can the cleaning be completed overnigth?

Yes – we are on hand 24 hours a day, 7 days a week. It is our aim to cause as little disruption to the site as possible, so we can work through the night if that suits you best.

Can you clean the dining areas?

Public food areas are breeding grounds for harmful bacteria and viruses, so we offer disinfectant services for all dining areas within shopping centres to limit the risk of cross-contamination.


Let us help you to find a solution that meets your needs.

To get in touch with ICE Cleaning Experts simply:

Call Today!
Or fill in the form and contact us!


For any urgent enquiries please call us on 03335775805. Our trained technicians will reach you within 60 minutes.


We’ll call you back for an initial chat about your cleaning requirements, there’s no hidden fee and no obligation to move contracts – complete the form below or call us on: 03335775805


Let’s arrange for one of our trained estimators to visit your work premises wearing the correct Personal Protective Equipment to ensure safety of all personnel. Call us on 03335775805

OPEN 24/7