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Coronavirus/ Covid- 19 Update

In this global pandemic and period of uncertainty and worry, Ice Cleaning service is on hand to offer a thorough disinfection and decontamination service. We are working closely with local authorities, places of work, schools and offices to ensure a safe and sanitized environment. Click here to learn more about our services.

Soot & Ash Clean Up Service

Available 24/7, on-site within 60 minutes

The effects of soot and ash can be fatal, so don’t let your situation get out of hand.

If you’ve experienced a fire in your home or office, we’re here to help. ICE Cleaning offer a range of fire damage cleaning services, including soot and ash clean-up. Using the latest industry-leading equipment, our technicians will be able to remove all traces of soot and ash from the site both on surfaces and in the air, restoring your property as close to its original condition as possible.

To hear more about the soot and ash cleaning services we offer, please contact our support team on 03335775805. We are able to provide a free no-obligation quote, as well as detailed professional advice on the matter.

Why Choose ICE

  • COVID-19 secure
  • Able to arrive within 60 minutes of your call
  • Over 10 years’ experience
  • Emergency soot & ash clean-up service
  • Offer a bespoke service designed to suit all your needs
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Safe Contractor & Dewpoint Professional

Professional Accrediations

In order to manage potential hazards, our technicians have been fully trained to deal with all health and safety precautions in a professional manner.

All employees we send on site hold a wide range of industry accreditations, including:

In a protective suit, a technician is scrubbing the fire and smoke damage on a building Call Us Today 03335775805 Nationwide 24/7
Soot or Ash?

Whilst many people assume these terms are interchangeable, there are actually distinct differences between soot and ash.

Ash refers to the solid remains of a fire, whereas soot is the build-up of fine black or dull brown particles of carbon and tar. Physically, ash is too heavy to be moved around by smoke, meaning it can usually be found where the fire took place. Soot, however, is an oily, visible, light-weight substance that can be moved around the building by the smoke, which means you’re likely to find traces of it spread around different rooms within the property.

It’s possible that both soot and ash can cause further damage to a property if overlooked for long periods of time. If you’ve experienced a fire, you should call a professional cleaning service to deal with the remains of soot and ash immediately in order to avoid the particles sinking into the furniture and other surfaces around your home.

Health Risks Associated With Soot or Ash

As well as causing further damage to the state of your property, soot and ash can pose a range of risks to your health.

Soot is associated with a variety of health problems – most commonly respiratory issues. The average soot particle is approximately 2.5 microns, which is small enough to unknowingly enter your lungs. Soot is also linked with several types of cancer, such as skin cancer.

Ash, on the other hand, is unlikely to be able to reach your lungs due to its bigger size. However, it is still known to cause respiratory issues and presents a particular threat for individuals with existing conditions (such as asthma or bronchitis).

The best way thing you can do whilst waiting for the professionals is stay clear of all fire damage and remains, such as soot and ash. Nevertheless, if you cannot avoid being in the property, there are multiple precautions you should take to protect your health.

Here are our top 3 tips:

  • Avoid skin contact

Where possible, avoid any contact with either of the substances. If you do happen to accidentally touch the soot or ash, you should wash it off immediately.

  • Wear a mask

It is important to wear a proper face covering, such as a mask or face shield, at all times in order to avoid inhaling soot or ash particles.

  • Cover your body

The same applies for your body. You should make the effort to wear gloves, a long-sleeved top and long trousers to prevent skin contact with both soot and ash.

Safety first

We will not enter any property until we have consent from local authorities that the structure of the property is safe.  Once we have the go-ahead, our technicians will thoroughly inspect the property to accurately determine the degree of fire, soot and smoke damage. This step is extremely crucial in developing a carefully actioned plan.

Industry-leading technology

All of our technicians use industry-leading cleaning products that effectively remove chemicals, soot and smoke damage to the property. They are trained to the highest standard, and will make you feel confident that you’re receiving the best service in the cleaning industry.


Contact Us

Give ICE Cleaning a call on 03335775805 to receive your free no-obligation quote as well as detailed professional advice on your personal situation.

The remains of a fire can be extremely dangerous to deal with and should be dealt with as soon as possible. With teams stationed in a variety of locations around the UK, we’re able to reach you in just 60 minutes. We aim to cause as little disruption to your daily routine as possible, so offer our services 24 hours a day, 7 days a week.

Should you request it, we are also able to liaise with third parties, such as insurance companies, to provide technical evidence of the damage.

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For any urgent enquiries please call us on 03335775805. Our trained technicians will reach you within 60 minutes.


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Let’s arrange for one of our trained estimators to visit your work premises wearing the correct Personal Protective Equipment to ensure safety of all personnel. Call us on 03335775805

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